Shipping policy
Shipping Policy
At WackyEyes, we want your order to arrive safely and as quickly as possible. Please read our shipping policy carefully before placing your order.
Order Processing Time
All orders are processed within 1–3 business days after your order is placed.
Processing time means the time needed to prepare, pack, and hand your order over to the shipping carrier. Processing does not include weekends or holidays.
Estimated Shipping Time
Once your order has been processed and shipped, the estimated delivery time is:
Worldwide Standard Shipping: 5 business days
Please note that delivery times are estimates only and may vary depending on your location, local carrier delays, customs processing, holidays, weather conditions, or other circumstances outside our control.
Free & Insured Shipping
We offer Free & Insured Shipping on all orders.
If your package is damaged, lost in transit, or you receive the wrong item, please contact us at thegooglylabs@use.startmail.com so we can review the issue and help with a suitable solution.
Order Tracking
Once your order has shipped, you may receive a shipping confirmation email with tracking information, when available.
Please allow some time for tracking information to update after the package has been handed to the carrier.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your order.
We are not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated shipping information provided at checkout.
If you notice an error in your shipping address, please contact us as soon as possible at thegooglylabs@use.startmail.com. We cannot guarantee that changes can be made after an order has been processed.
Customs, Duties & Import Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees depending on the destination country.
These charges, if applicable, are the responsibility of the customer unless otherwise stated at checkout.
WackyEyes is not responsible for delays caused by customs processing.
Shipping Delays
We do our best to meet the estimated delivery times shown above. However, shipping delays may occasionally happen.
If we become aware of a significant delay affecting your order, we will contact you using the email address provided at checkout and help with an appropriate solution.
Lost, Damaged, or Missing Packages
If your order is marked as delivered but you have not received it, or if your package arrives damaged, please contact us at thegooglylabs@use.startmail.com as soon as possible.
We may ask for photos, tracking details, or other information to help review the issue.
Contact Us
For any shipping questions, please contact us at: